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Terms & Conditions
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Terms & Conditions

NO MINIMUMS are required to place an order. Our sales office is open Monday through Friday, 8 AM - 5 PM EST. You may reach us by calling toll free: 1-800-545-3477 or by using our 24-hour fax line: 717-234-2267 Email: customerservice@velter.com

Volume Discounts:
Apply to individual models numbers. Quantity on different items may not be combined.

Tax Requirements:
Limited to Pennsylvania only, we require a State Sales Tax Exemption Certificate.

Shipments are F.O.B. Harrisburg, PA. Velter Products, Inc extends its own volume discount unless carrier is specified. Drop shipment is available upon request at no additional charge.

30 Day replacement or credit to account.

Credit Terms:
Open Account Terms:(Upon Approval) 2% 15, Net 30 Days. 2% discount applies to product only when payment is received in our office within 15 days of the invoice date. Service charge of 1.5% (18% annual rate of interest), charged on all invoices not paid within 30 days.
C.O.D. / Check in Advance
We accept MasterCard, Visa & Discover.

Returned Checks:
Customers with checks returned for any reason will be assessed a $25.00 service charge and are required to immediately wire transfer the amount due.

  • Return authorization must be given.
  • Invoice # from order must be available.
  • Merchandise must be received in resalable condition to receive credit.
  • Return must be received within 2 weeks of notification.
  • A 25% restocking fee applies to all merchandise unless similar replacement is ordered.
  • All merchandise damaged in shipping must be reported witin 5 days of receipt.

Special Orders
Each order will be evaluated on an individual basis through our engineering department.

Velter Products Inc. : 22 North 27th Street, Harrisburg, PA 17103 : phone  (717) 234-4262 :  tollfree  (800) 545-3477 :  fax (717) 234-2267 :  email sales@velter.com